10 Best NPS Survey Tools for Founders [2026 Updated]

1. Promoter.io

• Type: Paid
• URL: https://www.promoter.io
• Overview: Promoter.io is a dedicated NPS platform for collecting, analyzing and acting on Net Promoter Score feedback across email, in-app and web channels. It provides automated follow-ups, segmentation, churn-risk detection and integrations to close the feedback loop.

2. Wootric

• Type: Paid
• URL: https://www.wootric.com
• Overview: Wootric (now part of InMoment) focuses on NPS, CSAT and CES with lightweight in-app, email and SMS surveys and AI-driven text analysis. It offers real-time dashboards, automated routing and SDKs for product and support teams.

3. AskNicely

• Type: Paid
• URL: https://www.asknicely.com
• Overview: AskNicely is an NPS-first platform for continuous customer feedback offering multi-channel distribution (email, SMS, web, in-product), real-time alerts and closed-loop workflows to convert detractors and drive improvement. It includes integrations and reporting built for operational CX.

4. Nicereply

• Type: Paid
• URL: https://www.nicereply.com
• Overview: Nicereply provides NPS, CSAT and eNPS capabilities designed for support and sales teams with in-signature surveys, helpdesk integrations and dashboards that surface detractors and agent-level performance. The product emphasizes easy embedding and workflow automation.

5. Survicate

• Type: Paid
• URL: https://www.survicate.com
• Overview: Survicate offers NPS surveys across web, email and in-app channels with audience targeting, automations and rich integrations to push responses into CRMs and analytics tools. It includes templates, analytics and the ability to embed NPS questions directly in emails and product flows.

6. Zonka Feedback

• Type: Paid
• URL: https://www.zonkafeedback.com
• Overview: Zonka Feedback is an omnichannel NPS platform supporting email, SMS, WhatsApp, in-app, kiosk and QR-code surveys with AI text analysis, automation rules and enterprise reporting for location- and agent-based NPS tracking. It focuses on closing the feedback loop with workflows and alerts.

7. Qualtrics

• Type: Paid
• URL: https://www.qualtrics.com
• Overview: Qualtrics Experience (XM) includes built-in NPS question types, enterprise-grade survey distribution, advanced analytics and journey orchestration for large-scale NPS programs and research. It’s designed for deep segmentation, benchmarking and cross-channel experience management.

8. Medallia

• Type: Paid
• URL: https://www.medallia.com
• Overview: Medallia Experience Cloud supports NPS collection and analytics at enterprise scale with real-time alerts, text analytics and operational workflows to act on detractor feedback across digital, service and physical touchpoints. It’s tailored for complex, multi-location CX programs.

9. SurveyMonkey (Momentive)

• Type: Paid
• URL: https://www.surveymonkey.com
• Overview: SurveyMonkey (Momentive) provides NPS question types and reporting within its survey platform, enabling distribution by email, web and embedded links plus analysis tools and integrations for operational follow-up. It’s a flexible option for teams that need general survey features plus NPS.

10. Typeform

• Type: Paid
• URL: https://www.typeform.com
• Overview: Typeform supports NPS-style questions within interactive, mobile-friendly surveys and collects follow-up comments with polished UX, routing and integrations to CRMs and automations. It’s suited to teams seeking high-response, brandable NPS experiences in-product and via email.