10 Best SMS Survey Tools for Founders [2026 Updated]

1. SurveySparrow

• Type: Paid
• URL: https://surveysparrow.com
• Overview: SurveySparrow is a conversational survey platform that lets businesses distribute surveys through SMS, email, WhatsApp, and web links. It offers automation, templates, and analytics to help teams collect customer feedback such as NPS and CSAT.

2. SurveyMonkey

• Type: Paid
• URL: https://www.surveymonkey.com
• Overview: SurveyMonkey is a widely used survey platform that allows teams to send surveys via SMS collectors alongside email and web links. It provides question templates, response analysis, and reporting tools for customer and market research.

3. Textedly

• Type: Paid
• URL: https://www.textedly.com
• Overview: Textedly is an SMS marketing platform that includes polls and surveys sent through text message to subscribers. Small businesses use it to gather quick feedback, manage contact lists, and run text campaigns.

4. SimpleTexting

• Type: Paid
• URL: https://simpletexting.com
• Overview: SimpleTexting is a business texting platform that supports text-based surveys, keyword opt-ins, and mass messaging. It is easy to set up and suits small and mid-sized teams that want to collect customer responses by SMS.

5. Delighted

• Type: Paid
• URL: https://delighted.com
• Overview: Delighted is a customer experience tool for sending NPS, CSAT, and CES surveys through SMS, email, and other channels. It offers simple setup, trend dashboards, and integrations with popular CRMs and support tools.

6. Qualtrics

• Type: Paid
• URL: https://www.qualtrics.com
• Overview: Qualtrics is an enterprise experience management platform that supports SMS survey distribution for customer, employee, and market research. It provides advanced analytics, workflow automation, and strong data governance for large organizations.

7. Twilio

• Type: Paid
• URL: https://www.twilio.com
• Overview: Twilio is a communications API platform that developers use to build custom SMS survey flows with two-way messaging. It is pay-as-you-go and highly flexible for teams that want fully tailored survey logic and integrations.

8. Podium

• Type: Paid
• URL: https://www.podium.com
• Overview: Podium is a customer messaging platform for local businesses that sends review requests and feedback surveys by text. It combines webchat, payments, and reputation tools in one inbox.

9. Zonka Feedback

• Type: Paid
• URL: https://www.zonkafeedback.com
• Overview: Zonka Feedback is a customer feedback platform that distributes surveys through SMS, email, kiosks, and in-app channels. It includes NPS and CSAT templates, multi-location reporting, and workflow automation.

10. Typeform

• Type: Paid
• URL: https://www.typeform.com
• Overview: Typeform is an interactive form and survey builder whose surveys can be shared by link in text messages and connected to SMS tools through integrations. It is known for engaging one-question-at-a-time design that improves completion rates.